Terms and Conditions

These terms and conditions govern your use of this website; by using this website, you accept these terms and conditions in full.  If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website.

This page contains the terms and conditions on which we supply the products (products) listed on our website www.wildfoxhome.co.uk (our website) to you.  Our website is intended for residents of the United Kingdom.  We do not accept orders from countries outside the United Kingdom, P.O. addresses or to persons below 18 years of age.  By placing an order through our website you confirm that you are a resident of the United Kingdom, your shipping address is not a P.O. address and you are at least 18 years old.


Information about Wildfox Home

www.wildfoxhome.co.uk is a website operated by Wildfox Home (we, us, our) at 3 Chestnut Drive , Brackley NN13 6ET.  Our contact details are [email protected]  Telephone 07776 401507


Use of Website

This website may be used for your own private purposes and in accordance with these terms and conditions.

You may print and download material from this website provided that you do not modify or reproduce any content without out prior written consent.


Website Uptime

All reasonable measures are taken by us to ensure that this website is operational all day, every day.  However, occasionally technical issues may result in some downtime and accordingly we will not be liable if this website is unavailable at any time.

Where possible we always try to give advance warning of maintenance issues that may result in website down time but we shall not be obliged to provide such notice.


Visitor Provided Material

Any material that a visitor to this website sends or posts to this website shall be considered non-proprietary and non-confidential.  We shall be entitled to copy, disclose, distribute or use for such other purpose as we deem appropriate all material provided to us, with the exception of personal information, the use of which is covered under our privacy policy (see below).

When using this website you shall not post or send to or from this website any material:

a) for which you have not obtained all necessary consents;

b) that is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the law in the United Kingdom;

c) which is harmful in nature including, and without limitation, computer viruses, Trojan horse, corrupted data, or other potentially harmful software or data.

We will fully co-operate with any law enforcement authorities or court order requiring us to disclose the identity or other details of any person posting material to this website in breach of our terms and conditions.


Contract

No contract will exist until we receive full payment from you.  Our initial acknowledgement of your order does not constitute acceptance of that order unless we state otherwise.


Availability of products

We make every effort to ensure that products listed on our website are available and in stock to fulfil your order. However on occasion we may find that stock is not available.

If we cannot deliver the products that you have ordered within 28 days of your order we will contact you.  You may:

a) Cancel your order for a full refund including delivery costs

b) Await arrival of the product coming back into stock (unless we inform you that the product will not be coming back in stock)

c) Change your order to an alternative product and make adjustments in the price accordingly.


Delivery

The delivery charges for you order are in accordance with our delivery rates as set out on our website and are shown separately on your order confirmation.

Your order will be processed and delivered no later than 28 days after your order has been placed.  However, the dispatch of your order will normally take place within 3 - 7 working days.

Please allow up to 7 working days for delivery following the dispatch of your order.  Dispatch and delivery times are approximate and we cannot be held responsible for any late deliveries due to circumstances beyond our control.

We cannot be held responsible if the delivery address supplied by you is incorrect.  We cannot be held responsible if your delivery is lost, stolen or left somewhere else other than the delivery address you supplied us with.

In the unlikely event that your delivery goes missing in transit, please contact us so we may investigate the matter with the delivery company.

If any goods are damaged on arrival, notify your courier immediately.  You are also required to notify Wildfox Home immediately of any damage and return the goods according to our returns policy.



Law and jurisdiction

These terms and conditions are governed by English law.  Any dispute arising in connection with terms and conditions shall be subject to the exclusive jurisdiction of the Courts of England and Wales